Trezor® — Getting started at trezor.io/start
trezor.io/start
The official page guides you through initializing your Trezor® Hardware Wallet, downloading the Trezor Suite App, installing Trezor Bridge (if required), and securing your recovery seed. Follow the official prompts — never use third-party links.
What to expect on trezor.io/start
When you visit trezor.io/start, you are taken through firmware verification, device initialization, and the option to download the Trezor Suite App for desktop or use the web Suite. The Suite centralizes account access, transaction signing, and firmware updates for your Trezor® Wallet.
Trezor Suite & Bridge — which do I need?
The Trezor Suite App is the recommended desktop client — look for Trezor Suite Download on the start page. Some older browsers or integrations still rely on Trezor Bridge; if prompted, choose Trezor Bridge Download and install it to enable USB communication between your hardware wallet and the Suite or web apps.
Common connection & login problems
Many issues are resolved by checking simple things first: use a known-good USB cable/port, confirm the device shows the correct boot screen, and ensure Suite/Bridge are up to date. If you see messages like Trezor Login not working, Unable to login Trezor, or Error Connecting Trezor Account, try restarting the Suite, reinstalling Bridge, or using a different computer. Avoid browser extensions during sensitive steps to prevent interference.
Account recovery & 2FA
If you must restore an account, use your recovery seed phrase only on an official Trezor® device or a trusted recovery tool recommended by the manufacturer. For services that used your Trezor® as a 2FA method, a Trezor 2fa reset often requires following the external service’s recovery flow; consult the Trezor Help Center if the device fails to authenticate.
Troubleshooting deeper problems
- Trezor Suite App not Working: Reinstall Suite, clear local app cache, confirm OS permissions, and update firmware through
trezor.io/start. - Can’t verify Trezor Wallet: Verification errors often mean a mismatched firmware or a non-official webpage — double-check you’re on the official start page.
- Troubleshooting Trezor login Issues: Try an alternate USB port, a different computer, and temporarily disable VPNs or security software that might block connections.
FAQs
- How do I safely access
trezor.io/start? - Type
trezor.io/startmanually or follow the link printed in your device box. Never follow random links from email or search results. - Which is better — Suite app or web Suite?
- Trezor Suite App (desktop) offers offline features and better stability; the web Suite is convenient but may require Bridge on some systems.
- What if my Trezor Login not working after firmware update?
- Reboot the device and Suite, reinstall Bridge, and check for a pending firmware update on
trezor.io/start. - How to recover my account?
- Recover using your recovery seed on an official Trezor® device. Do not share the seed with anyone or enter it into untrusted sites.
- Where is the Trezor Help Center?
- Use the official site links (found via
trezor.io/start) to reach the Help Center for verified support articles and contact options.